The present General Conditions of Sale are concluded on one hand by the company EURL HUG-S au capital de 10 000 euros, whose head office is domiciled 81 way of the Cross Jean-Brillant, ZA les Chaumes, 38690 Le Grand Lemps, France, registered with the register of commerce and companies of Vienna under the number RCS 480 922 681, hereinafter referred to as the HUG-S, and on the other hand, by any natural or legal person wishing to proceed with an order via the website or its sub-areas (shops dedicated), hereinafter referred to as " the client ".


The present General Conditions of Sale aim at defining the contractual relations between HUG-S and the client, and the terms and conditions applicable to any purchase made through the merchant site or its sub-areas (shops dedicated). The acquisition of a good or service through this site implies acceptance without reservation by the customer of these conditions of sale. These conditions of sale will prevail on all other general or particular conditions not expressly approved by HUG-O .
HUG-S reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the order by the customer.

Offers and prices

• Offers

The delivery of catalogues, leaflets, printed advertising materials and rates as well as any proposal and price quotation made verbally do not constitute an offer from us, all our quotations and those of our agents, implying always be subject to express confirmation.

• Price

Our invoices are established at prices excluding taxes in force on the day of delivery, plus applicable taxes.

These prices are a result of the rates and, possibly, the special conditions granted in the framework of our terms of pricing.

These rates and conditions are available to any customer who requests it.

All orders are payable in Euros.



Orders placed on the site are forwarded to the company Hug's. For questions related to your order after its validation, please contact customer service.
The contractual information is presented in French language.


Cancellation of order

HUG-S reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order.



In case of unavailability of product after placing your order, you will be informed by email as soon as possible and you will then be able to cancel your order.



The settlement of purchases is made in cash by bank transfer, or by bank transfer varied according to the specific terms and conditions granted to you.


Right of withdrawal

You have a period of 14 days from the receipt of your order to return the item(s) that you conviendrai () does not : the price of the item(s) purchased(s) will be refunded to the date of their receipt by HUG-O .

The expenses of sending and of return stay at your expense.

The products can be shipped to HUG-S, 81 way of the Cross Jean-Brillant, ZA les Chaumes, 38690 Le Grand Lemps, France.

The present right of return will only be accepted for complete products in their original state (packaging, accessories) with the original purchase invoice. The items returned incomplete, spoiled, damaged or soiled by the Customer will not be accepted.


Customer Service

For any information or question, we are at your disposal :

Tel : 00 33 0(4) 76 07 02 22

Address : HUG-S, 81 way of the Cross Jean-Brillant, ZA les Chaumes, 38690 Le Grand Lemps, France.

Email :



All texts, comments, works, illustrations and images reproduced on the site HUG-S are reserved under copyright as well as intellectual property and for the world. In this respect, and in accordance with the provisions of the Code of Intellectual Property, only authorized use for private use subject to provisions different even more restrictive code of Intellectual Property. Any other use is constitutive of counterfeit and sanctioned under Intellectual Property unless prior authorization from HUG-S . No person is authorised to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site they are software, visual or sound.

Any simple link or by hypertext is strictly forbidden without a written agreement of HUG-S .



The items offered are compliant with the French legislation in force and to standards applicable in France. The photographs, texts, graphics, information and characteristics illustrating the products presented are indicative and non-contractual.

HUG-S cannot be held responsible, especially in the case of stock rupture or product unavailability, force majeure, disruption or total or partial strike in particular postal services and means of transport and/or communications, flood, fire, and in the case of manifest error.

Links hypertexts can return towards other sites that the site or its sub-areas (shops dedicated), or come from other sites.
HUG-S disclaims any and all liability in the case where the content of these sites would contravene the legal and lawful provisions into force.



The products offered on the site are entitled to the legal warranty against hidden defects. To be able to benefit from the guarantee of products, it is imperative to keep the purchase invoice of the product.

The warranties do not cover defects and their consequences linked to use not in accordance with the purpose for which the product is intended.


Applicable law - Disputes

This contract is subject to French law. In case of dispute the courts of Grenoble (France) will be competent.

We inform you that legislative changes, about the trade online, took place in January 2016. As of the date of 09/01/2016 Regulation (EU) N° 524/2013 relating to "online dispute resolution for consumer disputes" entered into force.

The regulation called ODR (Online Dispute Resolution) seeks to introduce an extrajudicial procedure that is independent, impartial, transparent, effective, timely, and equitable for the resolution of disputes arising from the online sale of goods or services between the different countries of the EU.

This objective should be achieved through the creation of an ODR platform (the platform of online dispute resolution) on the level of the EU and the rules of co-operation with the national bodies in charge of dispute resolution.

This platform is accessible by clicking on the following link :

For more information on this topic, you can refer to the following document in pdf format :

Personal Information

HUG-S agrees not to disclose to third parties the information you provide to us. Those are confidential. They will be used by its internal services only for processing your order.

Our site is also designed to be particularly attentive to the needs of our customers. Among others, it is for this reason that we use cookies. The purpose of cookies is to signal your visit on our site. Cookies are therefore used by HUG-S for the purpose of improving the personalised service intended for you.

Accordingly, in accordance with the law informatique et libertés of 6 January 1978, you have a right of access, rectification and opposition to personal data concerning you.
To do this, simply make the request online or by mail (HUG-S, 81 way of the Cross Jean-Brillant, ZA les Chaumes, 38690 Le Grand Lemps, France, or by E-mail ( indicating your name, surname and address.